Baliroma: The Best Bali Villa Rentals

How do I make a booking?

This is the standard booking procedure:

1. Go to the ‘Search Availability’ box. Fill in all the details and click on 'Search Now' button.
2. Choose the accommodation you like most.
3. Click on 'Book This' button.
4. Fill out the reservation form including credit card details.

Once you receive your booking confirmation, your property will be reserved for you. If you would like to use another kind of payment rather than credit card, please contact us directly at info@baliroma.com.

Please note that if you do not use a credit card service, there is no guaranteed booking until the deposit is credited to our account.

How much do I pay to book an accommodation?

When you attempt to book a property, our website will point out the exact amount to pay.

What kind of information do you need from me when I book an accommodation?

Your name, address and your flight details: flight number, airline name and expected date and time of arrival at the airport. A mobile phone number so we can reach you in case of need. Number of couples, singles and children in your party so we can prepare the sleeping quarters. Any other information you feel is relevant for you to ensure a comfortable stay.

What is your cancellation policy?

As every property has different policies, please refer to the terms and conditions shown in the homepage of the single villa.

When is a booking confirmed?

Your booking is confirmed once you receive a booking confirmation with booking number.

What happens if a booking is not confirmed?

In this rare case, you will receive an e-mail with an explanation of the reason and why the booking has not been confirmed. We will then offer you similar properties to choose from.

What does the rental fee include?

For most of the properties it includes taxes, gas and electricity consumption, fresh linens and towels.
There are no further costs or hidden costs to consider. However, for some properties there might be some exceptions and/or some extra fees (please check on each property info page).

What does the rental fee NOT include?

It does not include food and drink items, and anything not specified in the price shown on the webpage of each property.

How much do I need to pay for my booking deposit?

As every property has different policies, please refer to the terms and conditions shown in the homepage of the single villa.

When is the balance due?

As every property has different policies, please refer to the terms and conditions shown in the homepage of the single villa.

How do I pay the balance? Can I pay the balance by credit card, or by check, or with traveler’s check?

As every property has different policies, please refer to the terms and conditions shown in the homepage of the single villa.

Do children count as adults?

The rate for most of the properties are per night and with a maximum number of adults and children, specified for a single villa.

Is the price per property or per person?

For most properties the prices are per night for the entire property. You will find the details of the total prices by using the 'search box' and/or reading the property page.

How can I reach the property?

Depending on your choice of transportation and the policy of each single villa, you will be either received at the Bali airport or at the villa by the manager and/or one of the staff. The exact address and phone number of the property is shown in the booking confirmation.

Where do I get the keys to the property?

Depending on your choice of transportation and the policy of each single villa, you will be either received at the Bali airport or at the villa by the manager and/or one of the staff.

Do you provide transportation from/to the airport?

Yes we can provide transportation from/to the airport, sometimes is free of charge, sometimes for a fee, it depends on the individual villa, please check the website.

Do you provide car rental and other services?

Car rental with or without driver can be booked directly at the time of reservation. For other services such as diving, diving courses, excursions, a cook, babysitter and more please send us a request by e-mail. We will answer within the next 24 hours.

When should I book?

The earlier the better. If you book early, you have a larger choice of accommodations. We suggest you book as soon as you are sure about your holiday plans.

What are your check-in and check-out times?

Standard check-in time is 2:00 p.m. and standard check-out time is 12:00 noon. However, depending on your flight we try to arrange your check-in and check-out times in such a way that they are most convenient for you. Kindly inform us about your requirements at the time of booking, or later by e-mail.

What is the minimum/maximum stay policy for guests?

Each property has its own policy for minimum stay of guests and it may vary according to low and high season. Please see the availability plan/search result page for details.

Do all properties offered by BALIROMA have private swimming pools?

Most properties have private or shared swimming pools among many other amenities. Please refer to the info page of each property for details.

Can I park my car close to the property?

Most of the properties have parking space. For details please refer to the info page for each property.

To whom do we speak about our property if anything is needed during our stay?

Each property has a manager and/or staff that are usually available around the clock. You can also call our BALIROMA contact in Bali directly.

Is there anything we should know when booking a property if we have children?

Kindly send BALIROMA an e-mail and we will make sure that you have the perfect property that will accommodate children and adults. Some properties are better matched for children than others. We can also provide babysitters upon request.

Can I cancel my booking after I make a reservation?

As every property has different policies, please refer to the terms and conditions shown in the homepage of the single villa.

What do I do if I want to cancel or make changes to a booking that I already made?

As every property has different policies, please refer to the terms and conditions shown in the homepage of the single villa.

Do all properties have Internet service?

Most of the properties offer Internet access. If not, we can supply a mobile device for a fee.

Does breakfast come with the package when renting a property?

Some properties include breakfast in their rate. Please refer to the info page of each property for details.

Do all accommodation rates include household staff?

All villas listed on our website include household staff. They are there to assist you during your stay at the property. Their duties include making the beds, cleaning, and general maintenance of the villa. Please refer to the info page of each property for details, as the number of staff and hours of work vary; some also include security and chefs.

Can I have parties or organize events at the property?

It must be respected that large parties in any of the properties cannot be held without prior arrangements. A license from the local authorities is needed for such events, and this will incur an extra fee.

All properties we offer have rules governing their usage for events and parties and at times a surcharge of up to an equivalent of one night's rental price plus a local community or 'Banjar’ fee is applicable. Normal bookings are for vacation purposes only and special permission must be obtained for functions where the number of people in attendance exceeds the capacity of the villa.

The clients should be aware that these are private properties located in residential neighborhoods, and as such, not all functions or events can necessarily be accommodated. Weddings and other events held in Bali are becoming increasingly popular. Please be aware that the majority of the property owners will not accept a booking involving a function without prior confirmation that a function coordinator has also been employed.

How is the weather in Bali?

The climate of the Indonesian archipelago above and below the equator is tropical. In the lowlands, temperatures average between 21°C /70 F and 33°C/91 F, in the mountains they can be as low as 5°C/41F. Humidity varies but is usually high, between 60 % and 100 %.

Bali experiences two yearly seasons, a dry season from May to September/October, and a wet season from October/November to April. June to August is considered a very comfortable time to visit, as it is cooler. However, even during the so-called rainy season there is a good chance that there are sunny spells for most of the day or even for days in a row. The best advice is to check the estimated weather for the planned travel period on the internet.

What do I have to bring to Bali?

Keep in mind that although you will be in the tropics, it can get cold in the mountains. Generally, you will want to dress light and wear natural fibers that absorb perspiration. Please note that contact lens supplies for hard and soft lenses are available in major cities. For gas permeable lens wearers it is still necessary to come well-stocked.

Bali’s department stores, supermarkets and pharmacies provide a large variety of necessary items you might need.

On your travels you will meet people who are kind and helpful to you. It is acceptable that you offer money for a favor or help, but if the person energetically refuses, let it be and simply thank them. Children enjoy a small gift such as a candy bar, biscuits or pens.

If you lose your passport, it is difficult to get new documents to leave the country unless you have the proper official report from the police. Always keep a photocopy of your passport, visa and driving license separate from the originals. You can then prove your identity to your consulate in Bali in case of theft or loss.

What should I bring if traveling with children?

Fortunately for those traveling with children, the Balinese are very gentle and love to have kids around. Babysitters are available for a moderate charge at any property.

If traveling with a baby or toddler, bring essentials such as sun hats, sunscreen, any creams, mosquito repellent, medicines, special foods, diapers, and a separate water container for babies to be sure of always having sterile water. Disposable diapers are available in large supermarkets, as well as a variety of baby items. As for food, fresh pasteurized milk, powdered milk, eggs, fruit that you can peel and porridges are readily obtainable. Usually babies are happiest just with a nappy but for certain times of the day you might want to have a mosquito net over their cot. Bring swim diapers in case you want to take your baby along for a swim in the pool or in the ocean.

To protect older children from the sun, bring high protection sunscreen, sun hats, sunglasses, light shirts with long sleeves and light long pants. Nights can be cool sometimes, so some warm clothing might be helpful.

Do I need a driving license if I want to drive on Bali?

You are required to have a valid international driving license with you when you drive a car or motorbike.

Which kind of electrical plugs are used in Bali?

Most of Bali has converted to 220 volts and 50 cycles, though a few places are still on the old 110 lines. If in doubt, ask the staff before you plug in. Power failures are common in smaller towns and villages. Voltage can fluctuate considerably; we recommend the use of a stabilizer for computers and similar equipment. Plugs are of the European two-pronged variety. Check with the staff at the property where you are staying as many make adapters available for you to use during your stay. They can also be purchased locally.

Should you have any other questions at all, please don't hesitate to contact us at info@baliroma.com